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🚚 送貨及自取細則 | Shipping & Pickup Policy
 
感謝於 A-Plus Sports Tennis Pro Shop 購物!我們提供順豐速運本地派送、門市免費自取及海外郵寄服務。落單前請細閱以下送貨安排:
Thank you for shopping at A-Plus Sports Tennis Pro Shop! We offer local delivery via SF Express, free in-store pickup, and international shipping. Please review our shipping terms below:
 
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1. 香港本地免運費優惠 | Local Free Shipping (Hong Kong)
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• 單一訂單折實滿 HK$500,即可享香港本地「順豐速運 (SF Express)」免運費優惠(可選擇派送至住宅/工商地址、順豐站或順豐智能櫃)。
  Enjoy FREE local shipping via SF Express on orders over HK$500 (available for residential/commercial addresses, SF Express Stations, or SF Lockers).
• 未滿 HK$500 之訂單,將安排順豐「運費到付」,運費由收件人於取件時直接支付予順豐速運。
  For orders under HK$500, shipping fees will be charged on a "Freight Collect" (pay upon delivery) basis via SF Express.
• ⚠️ 免運費不適用項目:由於體積及重量限制,「網球 (Tennis Balls)」、「穿線機/大型球場設備」及「代購/寄賣商品 (Commissioned / Agent Items)」恕不計算在免運費優惠內,運費需以順豐到付方式收取。
  ⚠️ Exclusions: Tennis balls, stringing machines/court equipment, and commissioned/shopping agent items are excluded from the free shipping offer.
 
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2. 出貨及處理時間 | Order Processing & Dispatch Time
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• 現貨商品(不連穿線):確認付款後,一般會於 1 至 3 個工作天內寄出。
  In-stock Items (without stringing): Typically dispatched within 1 to 3 working days after payment confirmation.
• 購買球拍(包含穿線服務):由於駐場穿線服務需求殷切,所有需要穿線之球拍訂單,將於確認付款及穿線磅數後約 5 至 7 個工作天內完成穿線並安排寄出。
  Racquets with Stringing Service: Due to high demand for our professional stringing service, please allow 5 to 7 working days for your racquet to be strung and dispatched after payment and string tension are confirmed.
• 預購或代購商品 (Pre-Order / US Shopping Agent):到貨期請參考個別商品頁面說明,或透過 WhatsApp 向我們查詢。
  Pre-Order / Agent Items: Please refer to the individual product page for estimated arrival times or contact us via WhatsApp.
 
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3. 門市免費自取服務 | Free In-Store Pickup
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客人可於結帳時選擇於我們的【銅鑼灣店】或【觀塘店】免費自取。當訂單準備好(或球拍已完成穿線)後,我們將透過 WhatsApp 或電話通知你到店取貨(請勿於收到通知前直接前往門市,以免摸門釘):
You may select Free In-Store Pickup at our Causeway Bay or Kwun Tong store at checkout. We will notify you via WhatsApp or phone once your order is ready for collection:
 
📍 【銅鑼灣店 Causeway Bay Store】
地址:香港銅鑼灣記利佐治街1號金百利中心11樓1105室 (銅鑼灣港鐵站 E 出口)
Address: Flat 1105, 11/F, Island Centre, No. 1 Great George St., Causeway Bay, HK (MTR Exit E)
📞 電話 Tel: 3153 4073 | 🕒 營業時間 Hours: 星期一至六 Mon-Sat 12:30 – 20:00 (星期日及公眾假期休息 Closed on Sun & PH)
 
📍 【觀塘店 Kwun Tong Store】
地址:九龍觀塘開源道72號溢財中心4樓A室 (觀塘港鐵站 B1 出口)
Address: Flat A, 4/F, Lladro Centre, 72 Hoi Yuen Rd., Kwun Tong, Kowloon (MTR Exit B1)
📞 電話 Tel: 2790 2236 | 🕒 營業時間 Hours: 星期一至六 Mon-Sat 13:00 – 20:00 (星期日及公眾假期休息 Closed on Sun & PH)
 
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4. 海外及澳門寄送 | International & Macau Shipping
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• 我們支援全球海外及澳門寄送服務(透過順豐速運、香港郵政 EMS 或國際快遞)。
  We ship worldwide, including Macau (via SF Express, HK Post EMS, or international couriers).
• 海外運費將根據包裹實際重量及目的地計算。如需查詢海外運費報價,歡迎於落單前 WhatsApp 我們。
  International shipping rates are calculated based on weight and destination. Please contact us via WhatsApp for a shipping quote if needed.
• 注意:目的地海關可能徵收之進口關稅或稅項(如有),須由收件人自行承擔。
  Note: Any import duties or local taxes charged by the destination customs are the responsibility of the recipient.